Leadership Lessons from Jurgen Klopp: Heart, Mind, and Relationships

Jurgen Klopp, the recently-retired German-born manager of Liverpool, is a standout leader. Here are four leadership lessons from his glittering career: Self-awareness. Klopp started as a player, but quickly worked out that his superpower was coaching: “I had fourth-division feet and a first-division head.” Adopting an aggressive mindset. Klopp is a proponent of Gegenpressing, a […]

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The Quiet Power of Leadership: Luka Modrić’s Fireside Wisdom

Leadership is mostly a public vocation, but its best work is performed in quiet, private moments. Such a moment was captured in the Netflix documentary, Captains Of The World – when the Croatian captain Luka Modrić had a fireside chat with his world class goalkeeper, Dominik Livakovic. Livakovic was going through a woeful patch of […]

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Great Leaders Embrace Emotion: The Courage to Care

Great leaders are comfortable with the expression of emotion. How dull we would be without emotions. We would be no better than cold, calculating robots. If people cry in a meeting, don’t brush the emotion away. Embrace it. Hold their hand, sit with it, absorb it. We are all intrinsically emotional beings. Sadly, only some […]

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Why Admitting Mistakes Drives Success

Culture matters. It matters immensely. Here’s why. Great companies are not the companies that do everything well. Those companies don’t exist. Great companies are the ones that are constantly identifying problems and solving them. In the early 1990’s, a young researcher named Amy Edmondson – now a Harvard Professor – was studying the performance of […]

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Wisdom from My Father: Ending Every Conversation with Love

Lessons from my father. Here’s a remarkable fact. Of the thousands of conversations I had with my father, some of them very heated, I don’t recall ever ending a single one of them in anger or resentment. Not one. How? Dad always ended any disagreement with a smile and an affirmation of goodwill: “Adam, don’t […]

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